There is a fundamental flaw in how the modern world views jewelry. For decades, the industry has pushed "fast fashion" accessories—cheap base metals dipped in a whisper of silver or gold, destined to tarnish, turn your skin green, and eventually end up in a landfill.
At HEIRA, we reject the idea of disposable luxury. We believe that true minimalism isn't just about clean lines and elegant design; it is about intention. When you purchase a piece of HEIRA jewelry, you aren't just buying an accessory to wear for a season. You are acquiring an asset.
Because we craft exclusively with premium 925 Sterling Silver, our pieces possess intrinsic value that outlasts any trend. To prove our commitment to this philosophy, we back every single piece we sell with the HEIRA Lifetime Buyback & Exchange Policy.
Here is how we ensure your investment is always protected.
The Difference Between a Return and a Buyback We understand that sometimes a piece just doesn't fit your vibe.
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Returns (Within 30 Days): If your item is unworn and in its original condition, you can return it within 30 days for a full refund.
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Lifetime Buyback (After 30 Days): Fast forward a year, or even five years. You’ve worn your HEIRA ring every day. It’s scratched, well-loved, or perhaps broken. Because it is real silver, it still holds value. We will buy it back from you.
Refresh Your Collection: The Lifetime Exchange Style evolves, and your jewelry box should be able to evolve with it. If you are ready for a new HEIRA design, you can trade in your old pieces for Store Credit.
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We will evaluate the pure silver weight of your item and credit you 80% of the current market silver rate.
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This value is issued instantly as HEIRA Store Credit, allowing you to upgrade your everyday look seamlessly.
Liquidate Your Asset: The Cash Buyback Sometimes, you just want cash in hand. We respect that. If you wish to sell your old HEIRA jewelry outright:
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We will evaluate the pure silver weight of your item and pay you 70% of the current market silver rate.
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This amount will be transferred directly to your bank account—no questions asked.
Transparent Valuation: How We Calculate Value Transparency is the ultimate luxury. When you send an item back to us, our valuation is based strictly on the Net Silver Weight.
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What we pay for: The pure 925 silver.
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What is deducted: Making charges, GST, enamel work, and stones (such as zircons or crystals). These elements, while beautiful, do not hold resale value in the precious metals market. When we receive your piece, our artisans carefully remove any stones or enamel, weigh the remaining pure silver, and calculate your payout based on the silver market rate of that exact day.
How to Initiate a Buyback Your peace of mind is our priority, and we’ve made this process as frictionless as possible.
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Ensure your product is an original HEIRA item and you have your original Order Number (or Invoice) and the HEIRA Authenticity Certificate.
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Email our dedicated team at support@heira.in with clear photos of the item and your documentation.
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Once approved, securely ship the item to us (shipping costs for buybacks are borne by the customer).
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Upon passing our purity Quality Check (QC), your store credit or cash transfer will be processed immediately.
Stop spending your hard-earned money on brass and alloys that lose 100% of their value the moment you open the box. Invest in elegance that endures. Invest in HEIRA.